We are sorry that you are not completely satisfied with your order. With your delivery you should have received a returns form.  Please complete this and return the item(s) in its original condition to:. Returns,. The Leprosy Mission Shop,. York Hous

We are sorry that you are not completely satisfied with your order. With your delivery you should have received a returns form. &#xA0;Please complete this and return the item(s) in its original condition to:Returns,The Leprosy Mission Shop,York House,Wetherby Road,York,YO25 7NHUnless faulty, this should be within 30 days of receiving your order. By original condition, we&#x2019;d expect this to mean that you&#x2019;ve kept packaging and labels and that the item is unused and undamaged. This doesn&#x2019;t affect your statutory rights.If you have a faulty or damaged item, please call our support helpline on 0330 124 2668 from 8am &#x2013; 8pm Monday to Friday or email <a href="mailto:enquiries@tlmtrading.com">enquiries@theleprosymissionshop.com</a>.Once we receive your returned items, we&#x2019;ll refund the person who originally placed and paid for the order, via their original method of payment. Please note that this can take up to 14 days from your returning the item(s) to receiving your refund.If your item is faulty or damaged the UK-based Customer Service Team will be happy to provide you with a FREE returns label.

How do I make a return?

Please see our return policy below. Refund policy – The Leprosy Mission Shop

Please see our return policy below.&#xA0;<a href="https://www.theleprosymissionshop.com/policies/refund-policy">Refund policy &#x2013; The Leprosy Mission Shop</a>

What’s your return policy?

If you are expecting a refund, please allow 3-5 business days for the refund to reflect in your account.

If you are expecting a refund, please allow 3-5&#xA0;business days for the refund to reflect in your account.

When will I get my refund?

We’re sorry if your items have not arrived in good condition. Unfortunately it can happen on occasion that items get damaged during shipment. We’ll do our very best to help. Please email our team at enquiries@theleprosymissionshop.com with an image o

We&#x2019;re sorry if your items have not arrived in good condition.Unfortunately it can happen on occasion that items get damaged during shipment. We&#x2019;ll do our very best to help.Please email our team at <a href="mailto:enquiries@theleprosymissionshop.com">enquiries@theleprosymissionshop.com</a> with an image of your damaged item for further assistance.While we may not be able to guarantee the exact item will be replaced, we&#x2019;ll be sure to resolve the situation as best we can!

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