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The Leprosy Mission Shop logo

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Delivery Queries

Why have I not received my order?

Orders placed by 2pm should be despatched within 24 hours and arrive within 3-5 working days (Please note for delivery to Northern Ireland, highland, island or rural postcodes, delivery may take up to 7 working days). At busy times, such as Christmas

My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship

How long does delivery take?

Northern Ireland, UK Highlands and Islands are usually delivered within 3 to 10 working days, Monday to Friday, 7:30am to 6pm. Some couriers may deliver slightly earlier or later. Express delivery to UK mainland addresses excludes public bank holiday

How much does shipping cost?

Delivery Pricing. £5 for standard delivery (UK mainland), free for orders over £60. £8 for Express delivery. International Shipping: Unfortunately, we do not currently ship outside the UK. We are currently offering free shipping on all orders over £6

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in