The Leprosy Mission Shop

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We are so sorry to hear that. Please make sure you’ve got an account with us and that you are using the correct email address to log in. You no longer need to remember a password as you will receive a new code to your email address with each login, s

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Place, Change or Cancel an order

How do I add items to my order?

How do I apply promo/discount codes?

How do I get to checkout?

How do I pay for my order?

Why am I being asked to input a code after payment?

Can I cancel or amend my order?

How to place an order on our website (With Photos)

How to place an order on our website (Video)

Why have I not received my order?

My order was marked delivered but it’s not here.

How long does delivery take?

How much does shipping cost?

How do I track my order?

Delivery Queries

Does the money for Gifts for Life really go to the projects?

Where can I find a full list of all the Gifts for Life?

What does the FSC paper accreditation mean?

What does Fair Trade mean?

Can I found out more about the artisan groups who make the products?

Can I get a full list of allergens/ingredients?

Are your toys safety tested?

Product Questions

How can I update my address and other details?

Is my personal information secure?

How can I be taken off your mailing list?

Data Protection and Privacy

How do I make a return?

What’s your return policy?

When will I get my refund?

What do I do if my item(s) arrives damaged?

Returns and Refunds

How can I request a copy of your current catalogue?

Careers

How can I leave a legacy?

How can I add gift aid to my Gift for Life or donation?

Frequently Asked Questions

I'm having trouble logging inUpdated 4 months ago